Information for users in the European Economic Area.
Last Updated: November 2024
Void-crane respects the privacy rights of individuals in the European Economic Area (EEA) and is committed to complying with the General Data Protection Regulation (GDPR). This page provides additional information for EEA residents about how we process personal data.
Void-crane acts as the data controller for personal information collected through our website and services. Our contact details are:
Email: [email protected]
Address: Level 8, 123 Collins Street, Melbourne, VIC 3000, Australia
We process personal data based on the following legal grounds:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you.
You have the right to request correction of any inaccurate or incomplete personal data.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we limit the processing of your personal data in certain situations.
You have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
As we are based in Australia, data collected from EEA residents may be transferred to and processed in Australia. Australia is recognised by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place.
We retain personal data only for as long as necessary for the purposes set out in our Privacy Policy, or as required by law. When data is no longer needed, it is securely deleted or anonymised.
We implement appropriate technical and organisational measures to protect personal data, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority without undue delay. Where the breach is likely to result in a high risk, we will also notify affected individuals directly.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your residence or place of work.
For any questions about our GDPR compliance or to exercise your data protection rights, please contact us at [email protected].
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